Third-Party Services
Product & Subprocessor Registry — Complete transparency of all third-party services, processors, and subprocessors used by JEKA Software.
First-Party Products
JEKA Software, Inc.
Purpose
Primary technology provider; developer of Seren AI, MyWatchtower, Horizon, and Forefront platforms
Data Types
Customer data, credentials, website and camera data, user activity, analytics
Seren by JEKA
Purpose
AI-powered conversational assistant platform for SMB, enterprise, and government users
Data Types
Chat logs, user input, system metadata, AI analytics
MyWatchtower by JEKA
Purpose
Visitor and access management software with license plate recognition, credential management, and analytics
Data Types
Video, license plate data, credential metadata, access logs
Horizon by JEKA
Purpose
Community and business engagement platform offering websites, newsletters, and member management
Data Types
User profiles, communications, contact data, website content
Forefront by JEKA
Purpose
Internal data integration and automation platform (ETL, analytics, and workflow tools)
Data Types
System metadata, ETL datasets, logs
Access Control
Brivo Systems, LLC
Purpose
Access control & building security integration partner
Data Types
Access logs, security metadata
Analytics
Palantir Technologies Inc.
Purpose
Data analytics and visualization (internal use for analysis)
Data Types
Analytics, system logs, customer metadata
CRM & Support
Zoho Corporation
Purpose
CRM, ticketing, and support tools (legacy)
Data Types
Customer records, communications, CRM data
Note: Legacy/limited use
Data Platform
Google LLC
Purpose
Cloud & app services (Workspace, Play, Firebase, Maps API)
Data Types
User metadata, analytics, email, app data
Database & Authentication
Supabase, Inc.
Purpose
Backend database and authentication services
Data Types
User authentication data, API logs
Distribution & Marketplace
AppDirect, Inc.
Purpose
SaaS marketplace & CRM platform
Data Types
Customer & subscription data
Apple Inc.
Purpose
App Store & iOS distribution services
Data Types
App usage, purchases, device/account metadata
Pax8, Inc.
Purpose
Cloud marketplace & service distribution
Data Types
Customer, reseller, and billing data
Hosting & Infrastructure
Automattic Inc. (WordPress)
Purpose
Website hosting & CMS platform (Jetpack, Akismet, WooCommerce)
Data Types
Website content, analytics, user data
Eagle Eye Networks, Inc.
Purpose
Cloud video hosting & camera platform
Data Types
Video, camera logs, metadata
Microsoft Corporation (Azure / O365)
Purpose
Cloud hosting, productivity suite, identity & data services
Data Types
App, user, and log data
Nebius Group N.V.
Purpose
AI cloud & infrastructure services (used for Seren AI hosting)
Data Types
Model training data, logs, analytics
Netlify, Inc.
Purpose
Web hosting, deployment, and CDN
Data Types
Site content, IP data, logs
Internet Providers
Charter Communications, Inc. (Spectrum)
Purpose
Internet service provider (resold through JEKA)
Data Types
Network logs, IP addresses, usage metadata
Frontier Communications Parent, Inc.
Purpose
Internet service provider (resold through JEKA)
Data Types
Network logs, IP addresses, usage metadata
IT Distribution
Ingram Micro Holding Corporation
Purpose
IT distribution & supply chain services
Data Types
Customer, partner, and product data
TD Synnex Corporation
Purpose
IT hardware distribution and vendor supply
Data Types
Partner, reseller, and logistics data
Managed Services
Network Concern, Inc.
Purpose
Managed IT services & field support partner
Data Types
Network configuration data, support logs
Notifications
Pushy, Inc.
Purpose
Push notification delivery for Horizon and MyWatchtower
Data Types
User IDs, message metadata
Payment & Billing
Stripe, Inc.
Purpose
Payment processing & billing
Data Types
Payment & customer information
Security & CDN
Cloudflare, Inc.
Purpose
CDN, security & web performance
Data Types
IP addresses, network metadata
VoIP & Telecommunications
3CX Ltd
Purpose
VoIP & telephony platform
Data Types
Call logs, voice communications
About This Registry
This registry provides a comprehensive list of all third-party services, processors, and subprocessors that JEKA Software uses to deliver our products and services. We maintain this transparency registry to help our customers understand our data processing ecosystem.
Data Controller: A controller determines the purposes and means of processing personal data.
Data Processor: A processor processes personal data on behalf of the controller.
Subprocessor: A subprocessor is engaged by the processor to assist in processing activities.
For questions about our data processing practices, please review our Privacy Policy or contact us.
Questions About Our Third-Party Services?
Contact us if you have any questions about our data processing practices or third-party relationships.